How disputes are decided

1. Buyer and seller talk. The dispute has its own conversation. Many problems are fixed here, for example new login details.
2. The seller can accept a refund at any time, which closes the case.
3. Ask for a review. If you can't agree, either side can ask the ibis.games team to step in.
4. We decide. Our team looks at the offer, the chat, the delivered details and your evidence, then either refunds the buyer or pays the seller.

If the problem was solved, the buyer can cancel the dispute and the warranty continues where it stopped.

Refunds go to the buyer's ibis.games wallet.